Facility Management Consultation

Cancellation Policy

At PrismPoint Project Advisement, we understand that schedules can change and unforeseen circumstances may arise. To accommodate all our clients effectively, we have established the following policy for cancellations and rescheduling of appointments and consultations: Cancellation Policy: Clients must notify us at least 24 hours in advance to cancel a scheduled appointment or consultation. Cancellations made with less than 24 hours' notice may incur a cancellation fee of 100% charge of the session cost. In the event of a no-show (failing to attend a scheduled appointment without notice), the full session cost will be charged. Rescheduling Policy: Clients must notify us at least 24 hours in advance to reschedule a scheduled appointment or consultation. Rescheduling requests made with less than 24 hours' notice may incur a rescheduling fee of 25% of the session cost. We will make every effort to accommodate rescheduling requests, but availability may be limited. Notification Methods: To cancel or reschedule an appointment, please contact us via email: prismpointproject@gmail.com. Emergency Situations: We understand that emergencies can occur. In such cases, please contact us as soon as possible to discuss your situation. We appreciate your understanding and cooperation in adhering to this policy. By providing timely notice, you help us manage our schedule effectively and offer our services to other clients in need. See Policy for Classes and Course: 📘 PrismPoint Course Booking Policy Effective Date: [Insert Date] Welcome to PrismPoint! To maintain the quality and integrity of our training programs, we have established the following booking policy. Please review carefully before registering for any course. ✅ 1. Booking Requirements • Advance Booking: Must be completed at least 7 days prior to course start. • Payment: Booking is confirmed only upon full payment. • Minimum Enrollment: Courses may be canceled if minimum enrollment is not met 5 days in advance. ⏰ 2. Attendance & Punctuality • Be On Time: Check in at least 5 minutes early. • Late Policy: Arrivals more than 10 minutes late may be denied entry with no refund. • No Shows: No refund or credit will be issued for no-shows. 🔄 3. Cancellations & Rescheduling Cancellations by Participant: • 7+ Days Before Class: ✅ Full refund minus 10% admin fee. • 3–6 Days Before Class: 🔁 50% refund OR one-time reschedule (subject to availability). • Less Than 72 Hours: ❌ No refund or rescheduling. Rescheduli

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